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Legal

Privacy Policy

Premium Care At Home USA respects the privacy of families, applicants, and visitors who contact us through this website.

Last updated: May 7, 2026

This Privacy Policy describes how Premium Care At Home USA collects, uses, stores, and protects information submitted through this website, including contact forms, consultation requests, and job applications.

Information We Collect

  • Contact details such as name, email address, phone number, city, and preferred contact method.
  • Care inquiry details such as requested service type, age group, care frequency, start timeline, and message content.
  • Job application details such as desired role, experience, certifications, transportation status, resume files, and employment-related messages.
  • Basic technical information such as browser type, device information, and site activity needed to operate and secure the website.

How We Use Information

  • To respond to contact requests, consultation requests, quotes, and service questions.
  • To review job applications and contact applicants about current or future opportunities.
  • To schedule calls, coordinate care planning, and support client onboarding.
  • To maintain website security, prevent spam or abuse, and improve the website experience.
  • To comply with applicable business, legal, and recordkeeping obligations.

How We Share Information

  • We do not sell personal information.
  • We may share information with authorized team members who need it to respond to requests, coordinate services, or process applications.
  • We may use trusted service providers, such as hosting, email, database, or file storage providers, only as needed to operate the business.
  • We may disclose information when required by law, regulation, legal process, or to protect the rights and safety of clients, applicants, team members, or the public.

Care And Health Information

  • Please do not submit urgent medical information or emergency requests through this website.
  • Information submitted through consultation forms is used to understand care needs and coordinate follow-up. It is not a substitute for emergency care, medical advice, diagnosis, or treatment.
  • If you believe there is an emergency, call 911 or contact the appropriate emergency service immediately.

Security And Retention

  • We use reasonable administrative and technical safeguards to protect submitted information.
  • No website, email system, or internet transmission can be guaranteed completely secure.
  • We retain form submissions, consultation requests, contact requests, and job applications only as long as reasonably needed for business, hiring, legal, or operational purposes.

Your Choices

  • You may contact us at info@premiumcareathome.com to request an update, correction, or deletion of information you submitted.
  • We may need to keep certain information when required for legal, security, business, or recordkeeping reasons.
  • You may choose not to provide optional information, but some requests may require enough information for us to respond.

Contact Us

Questions about this Privacy Policy may be sent to info@premiumcareathome.com or by calling 470-907-0520.

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